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Your Instruments Are World-Class.
UsingOperatingServicingUsing Them Is Not.
Manufacturer Support
Reactive GradeManufacturer support is badly documented and email back-and-forth takes forever. Simple calls turn into weeks of escalations.
Manuals & Docs
Raw Grade1000s pages of dense text to search through. No one can possibly read or remember them.
Colleagues & Forums
Anecdotal GradeExpert colleagues are busy with their own jobs. When you try to learn, you end at the same marketing brochures instead of useful manuals and forums.
They do not do justice to your team or instrumentation. Rayni does.
1000+ instruments supported across
Scientific Grade
Solutions built to the standard you deserve
Instant Troubleshooting
Get expert-level answers from official sources in seconds.
Trustworthy Answers
Every response cites the exact page, section, and document. Verify every answer.
Central Knowledge Hub
Surface Gaps in your team's knowledge and quickly add to it.
Fast Training & Onboarding
Quickly Train and onboard on new instruments and methods.
Scientific Grade AI
Whether you're running a lab or supporting thousands of models of complex instruments in the field, Rayni delivers to your high standard.
For Labs
Empower your team with instant access to instrument knowledge. Reduce troubleshooting time and get results faster.
- Citation-backed answers from official sources
- Save your SOPs, methods, and processes in one place
- Onboard new staff quickly
- Reduce troubleshooting from hours to minutes
Why does my tune application show bad vacuum?
Based on your Orbitrap Exploris manual (Section 7-5):
- ✓Check system log for a power reboot
- ✓Verify pump operation and pressure
- ✓Inspect ion transfer tube connection
Source: Orbitrap Exploris Series Manual, p.7-5
For Field Services
Reduce escalations, reduce time on-site, prevent repeat visits, help customers self-service before engineers arrive.
- Step-by-Step troubleshooting and servicing steps
- Resolve tickets fasters and help customers reduce downtime
- Quickly Cross-train staff
- Centralize your team's knowledge
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